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Frequently Asked Questions

  1. What is ACCO Brands Corporation's business?
  2. How and when was ACCO Brands Corporation created?
  3. Where is the company's corporate headquarters?
  4. Where are the major ACCO Brands offices located?
  5. Who are the company's key customers?
  6. How can I find more information about the company's brands?
  7. Where can I find ACCO Brands’ career-related information?
  8. On which stock exchange do shares in ACCO Brands trade, under what ticker symbol? 
  9. Where can ACCO Brands registered stockholders receive more information? Who is the company’s transfer agent?
  10. How do I contact Investor Relations?
  11. Who do I contact for product-specific and/or customer service-related inquiries?
  12. To which location should I ship my damaged/defective products?

 

  1. What is ACCO Brands Corporation's business?

    ACCO Brands Corporation is one of the world's largest designers, marketers and manufacturers of branded academic, consumer and business products, with annual revenues of nearly $2 billion. Our products are sold in more than 100 countries around the world.

    Our widely recognized brands include Artline®, AT-A-GLANCE®, Derwent®, Esselte®, Five Star®, GBC®, Hilroy®, Kensington®, Leitz®, Mead®, Quartet®, Rapid®, Rexel®, Swingline®, Tilibra®, Wilson Jones®, and many others.

    We invite you to learn more about ACCO Brands, the HOME OF GREAT BRANDS BUILT BY GREAT PEOPLE, by visiting the "Our Company” section.

  2. How and when was ACCO Brands Corporation created?

    ACCO Brands Corporation has been one of the world’s largest suppliers of academic, consumer and business products for more than a century. The company boasts a proud history of industry leadership, innovation and focus on delivering exceptional value for shareholders, customers and consumers by providing unique, leading-edge products. 

    Learn more about our history.

  3. Where is the company's corporate headquarters?
    Lake Zurich, Illinois, USA 

  4. Where are the major ACCO Brands offices located?

    A list of some of our major global offices can be found on our Worldwide Locations page.

  5. Who are the company's key customers?
    We distribute our products through a wide variety of retail and commercial channels to ensure that our products are readily and conveniently available for purchase by consumers and other end-users, wherever they prefer to shop. These channels include mass retailers, e-tailers, discount, drug/grocery and variety chains; warehouse clubs; hardware and specialty stores; independent office product dealers; office superstores; wholesalers; and contract stationers.

  6. How can I find more information about the company's brands?
    We welcome you to learn more about our brands by visiting the “Our Brands” section of our corporate website, linked here.

  7. Where can I find ACCO Brands’ career-related information?

    Career information can be found on our ACCO Brands Career website, linked on our Career page. 

    Please click here to be redirected to our Career page. 

  8. On which stock exchange do shares in ACCO Brands trade, under what ticker symbol?
    ACCO Brands shares trade on the New York Stock Exchange under the symbol ACCO. 

  9. Where can ACCO Brands registered stockholders receive more information? Who is the company’s transfer agent?
    If you have any questions about your ACCO Brands stock account, please contact our transfer agent, Broadridge, at 1-866-280-0246, 
    or visit shareholder.broadridge.com/acco/.

  10. How do I contact Investor Relations?
    Please email here, for any IR-specific inquiries or call 1-847-796-4320. 

  11. Who do I contact for product-specific and/or customer service-related inquiries?
    • For customer service in the U.S., please call 1-800-541-0094 or email here.

    • If the inquiry is specifically for Xyron®, Rapid® or Leitz® products, please call 1-800-793-3523 or email here.

    • For consumer affairs/product inquiries for Academie®, AMCAL®, AT-A-Glance®, Cambridge®, Day Runner®, Five Star®, Hilroy®, Mead®, Motherword®, Tilibra®, or Trapper Keeper®, please call 1-800-648-6323 or email here.

    • For technical assistance in the U.S., please call 1-877-234-3192.

    • For customer service and product inquiries outside of the U.S., please refer to contact information provided on the Worldwide Locations page, 
      by clicking here.

  12. To which location should I ship my damaged/defective products?
    If your product was shipped within the U.S., please refer to the shipping addresses below for product returns.  If your product was shipped outside of the U.S., please refer to the contact information listed on the Worldwide Locations page, linked here, for product returns

    If the product was shipped from…

    Please return to…

    ACCO Brands LLC
    949 Main St.
    Alexandria, PA 16611

    ACCO Brands LLC
    101 O’Neil Rd.
    Sidney, NY 13838

    ACCO Brands LLC
    13985 S. Eagle Valley Rd.
    Tyrone, PA 16686

    ACCO Brands LLC
    101 O’Neil Rd.
    Sidney, NY 13838

    ACCO Brands LLC
    101 O’Neil Rd.
    Sidney, NY 13838

    ACCO Brands LLC
    101 O’Neil Rd.
    Sidney, NY 13838

    ACCO Brands LLC
    101 Bolton Ave.
    Booneville, MS 38829

    ACCO Brands LLC
    101 Bolton Ave. BLD #9
    Booneville, MS 38829

    ACCO Brands LLC
    941 ACCO Way
    Ogdensburg, NY 13669

    ACCO Brands LLC
    101 Bolton Ave. BLD #9
    Booneville, MS 38829

    ACCO Brands LLC
    2830 E. Philadelphia Place
    Ontario, CA 91761

    ACCO Brands LLC
    101 Bolton Ave. BLD #9
    Booneville, MS 38829

    ACCO Brands LLC
    10150 80th Ave.
    Pleasant Prairie, WI 53158

    ACCO Brands LLC
    101 Bolton Ave. BLD #9
    Booneville, MS 38829

     

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